Privacy Policy

Effective Date: March 26, 2025
Last Updated: March 26, 2025

Ferreras Counseling and Wellness Center ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us online.

1. Information We Collect

When you visit our website or contact us, we may collect the following types of information:

  • Personal Information:

    • Name, email address, phone number, or other contact information you voluntarily submit via contact forms or appointment requests.

  • Health-Related Information:

    • If you choose to share details regarding your mental health or wellness goals, this information is treated with strict confidentiality and is only used to provide services or respond to inquiries.

  • Technical Information:

    • IP address, browser type, device type, pages visited, and time spent on our website (collected through cookies or analytics tools like Google Analytics).

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries or appointment requests

  • Provide counseling and wellness services

  • Improve our website and user experience

  • Send administrative messages or reminders

  • Run marketing campaigns, including retargeting ads through Google Ads or social media

3. How We Share Information

We do not sell your personal information.

We may share your information with:

  • Service providers who help us operate our website or provide services (e.g., scheduling platforms, email services)

  • Third-party analytics or advertising tools (such as Google Ads) to help us better understand site traffic or run ads, always in accordance with applicable privacy laws

  • Legal authorities if required by law, court order, or to protect rights, safety, or property

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to:

  • Analyze website traffic and performance

  • Deliver personalized content and ads

  • Remember your preferences

By using our site, you consent to the use of cookies. You may disable cookies in your browser settings.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no website or data transmission is completely secure, so we encourage you to be cautious when submitting sensitive information online.

6. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal data

  • Request correction or deletion of your data

  • Opt out of marketing communications at any time

To make a request, please contact us using the information below.

7. Links to Third-Party Sites

Our website may link to other websites. We are not responsible for the content or privacy practices of those sites.

8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Ferreras Counseling and Wellness Center
Address: 439 South Union Street Suite 104 Lawrence, MA 01843
Email: referrals@ferreraswellnesscounseling.com
Phone: 978-648-8515